Our performance based business operating system ensures that our customers consistently enjoy the safest, healthiest, most comfortable and affordable indoor environment available for the dollars they invest. Comfort Control offers a menu of choices which allows our customers to choose the solution that best fits their budget. Regardless of the price point selected, our team never skimps on the craftsmanship that our customers deserve.
All uniformed field representatives are professionally trained and equipped to deliver the ultimate service experience to our valued customers. The exact same level of performance is enjoyed by the customer regardless of who serves them because they all execute the same process. The entire team takes pride in consistently delivering the ultimate service experience.
Every aspect of Comfort Control heating and cooling is standardized and tightly controlled. All products are priced competitively and presented in writing for customer approval prior to performing any work. Each production vehicle is identical (depending on its role) and is stocked daily with tools and parts required to achieve a first time job completion rate of at least 80%.
Comfort Control heating and cooling is built on a foundation of quality and integrity. These principles are embodied in the basic understanding that we serve our customers best when we measure performance in every aspect of our business. We subscribe to the belief that if we don’t measure, we’re just guessing. As a matter of integrity, guessing is not acceptable. We measure everything so we can be the best we can be for our customer’s, our team, and our business.