Comfort Control has been the reliable company for value heating and cooling in Loganville, GA and the surrounding areas since 1992. Read our reviews from Loganville, GA to see how our craftsmanship, professional training and customer service has provided complete satisfaction for our heating and air conditioning services.
for Loganville, GA
Our Reviews by City
shunta - Loganville, GA
Ty was very knowledgeable and advised me of few things no other tech has told me, in all the years that I've had my system serviced. They come do the job, try to talk you into getting more work done, then leave. Not Ty!! very informative and respectful guy
BARRY - Loganville, GA
Promises not kept. Broke minor items and did not tell. Did not clean dust from drilling/cutting. Left about 6 screws scattered around basement. Did not ask that I remove items from under steps before they blocked them by install. Problems with condensate pump due to improperly placed tube that I had to fix.
Response from Comfort Control Heating & Air:
I am sorry you did not get the wow service you deserve. I did talk to both technicians and they said that you actually helped them move some items. We don't typically ask customers to do any work for us that we can easily take care of for you. Not sure what happened with the new drain tubing but I can certainly have someone come out and look at the job to ensure proper installation.
1 system heating tune-up. Replaced filter, checked electrical and safety switches all ok at this time. Found rusty coil and lots of mold inside air handler. Found weak blower motor controller and burnt the main switch for heat pump. The system is also low on freon
PERFORMED 2 SYSTEM HEATING MAINTENANCE. Downstairs systemneeds combustion calibration to increase firing rate and bring furnace back within acceptable levels. Neither system has secondary overflow protection. Recommend installing inline pvc switch to better protect from water overflow damage. Recommend u/v lighting for downstairs system to improve air quality and help with allergies. Downstairs system thermostat erratic when calling for heat. Recommend replacing thermostat with new aprilaire 8466 programmable. Both furnaces are operating at this time. Changed 5' media filter. Performed combustion calibration successfully. Replaced main level thermostat with aprilaire 8466 model.
Renew and complete 2 heating preventative maintenance checks. Find both Lennox heating systems operating normally. Filter still good and clean. Checked heat pump charge, electrical components and cleaned the dirt from the housing. Still need to replace Lennox pureaire door handle for the upstairs air cleaner. System operating normally at this time.
Needs complete duct work renovation to balance air flow through out home. Need to redesign zone system to allow for proper air flow. Unit is short cycling due to improper air flow.
Performed 1 system heating maintenance. Black mold growing inside evaporator coil. Recommend u/v light. Homeowner says he doesn't want to invest more money in the home. Recommend surge protector to keep electrical components from damage. Added bleach tablets to pump. Cleared inducer of debris. Homeowner wants to change his own filter. Checked all components for proper operation. Cleared blower wheel from loose insulation caught in the wheel. System has lots of mold growing on the outside of the system most likely due to the high humidity level in the crawl space. Recommend dehumidifier to keep area lower than 55% humidity. System operating properly at this time.
Complete heating pm check. Find heating system operating normal. Check safety and operation. Did not change filter. Replace #45 water panel for customer.
Complete 4 heating pm check. Find all 3 heating system operating normal at this time. Change all 3 filter. Check system safety and operation. Find heatpump system operating with stress compressor and high high amp and need to keep check. All 4 system operating at this time.
Complete heating pm check. Did not change filter, check safety and operation. System operating normal at this time.
Installed complete aprilaire dehumidifier for basement. New pan, float switch, 2x supply air and 1x return air. Tested and system is working nornal