Comfort Control has been the reliable company for value heating and cooling in Loganville, GA and the surrounding areas since 1992. Read our reviews from Loganville, GA to see how our craftsmanship, professional training and customer service has provided complete satisfaction for our heating and air conditioning services.
for Loganville, GA
Our Reviews by City
Awesome as always!
DAVID - Loganville, GA
Awesome as always! It was good to see my tech again, is always friendly and easy to talk to. Always straightforward with me and no pressures. Thank you Ta Kim!
GEORGE - Loganville, GA
Our technician, Vu Tran, serviced the cooling system and found everything to be in good working condition. He is very professional and courteous. He does an excellent job.
shunta - Loganville, GA
Ty was very knowledgeable and advised me of few things no other tech has told me, in all the years that I've had my system serviced. They come do the job, try to talk you into getting more work done, then leave. Not Ty!! very informative and respectful guy
BARRY - Loganville, GA
Promises not kept. Broke minor items and did not tell. Did not clean dust from drilling/cutting. Left about 6 screws scattered around basement. Did not ask that I remove items from under steps before they blocked them by install. Problems with condensate pump due to improperly placed tube that I had to fix.
Response from Comfort Control Heating & Air:
I am sorry you did not get the wow service you deserve. I did talk to both technicians and they said that you actually helped them move some items. We don't typically ask customers to do any work for us that we can easily take care of for you. Not sure what happened with the new drain tubing but I can certainly have someone come out and look at the job to ensure proper installation.
No cool a/c repair call for the upstairs system. Signed up for Comfort Club Membership. Left filter for the owner, cleared drain and clean clogged condenser coil. Upstairs has a bad starter, compressor saver and burnt/pitted main switch. Replaced parts and system is cooling normally at this time. Found downstairs with weak starter and weak compressor saver, replaced both parts and system is cooling normally at this time
Complete 2 a/c repair and preventative maintenance checks. Did not change the filter as it was clean. Recharged both systems to manufacture spec. Cleaned a/c coils and checked drain lines. Suggest compressor hard start kit to improve startup and reduce, the customer wants to wait til fall visit. Tom needs to check on order healthy climate Lennox door assembly. The customer still waiting for new assembly kit.
Faulty aprilaire thermostat. Replaced thermostat. System operating properly at this time.
Replace special filter for Lennox merv 16 16x25x5.
Renew Comfort Club Membership and complete a/c repair and preventative maintenance check. Found 5-year-old Lennox system operating normally. Need to replace the filter for Lennox Merv 16 filter X8789 and will need to order and come back to replace. Checked drain and cleaned a/c coil.
Complete 4 system a/c repair and preventative checks. Replace main kitchen system filter. Install inline water protection for the upstairs system in the attic. Replace UV bulb for basement air handler and recharge system to manufacture spec. Cleaned a/c coil and checked drain. All 4 systems operating at this time.
Complete cooling preventative maintenance check. Replace filter aa810. Check and find the systems operating normally. Checked drain and cleaned the air conditioning coil. Turned off humidifier for the customer.
2 system a/c prepaid preventative maintenance. Replaced both air cleaners, cleared drain and clean condenser coil. Downstair system cooling normal, Found Upstair low on freon and rusty coil. Added 1 lb to the system with superheat of 8 degrees. Both system cooling at this time.
2 system ac prepaid. Left filter for owner, put bleach tablet in pump and clean coil. Found older system with rusty coil, compressor draws high amps and no water safety. Gave options for repairs. Leftist system is old and should be replace.
1 system heating tune-up. Replaced filter, checked electrical and safety switches all ok at this time. Found rusty coil and lots of mold inside air handler. Found weak blower motor controller and burnt the main switch for heat pump. The system is also low on freon
PERFORMED 2 SYSTEM HEATING MAINTENANCE. Downstairs systemneeds combustion calibration to increase firing rate and bring furnace back within acceptable levels. Neither system has secondary overflow protection. Recommend installing inline pvc switch to better protect from water overflow damage. Recommend u/v lighting for downstairs system to improve air quality and help with allergies. Downstairs system thermostat erratic when calling for heat. Recommend replacing thermostat with new aprilaire 8466 programmable. Both furnaces are operating at this time. Changed 5' media filter. Performed combustion calibration successfully. Replaced main level thermostat with aprilaire 8466 model.
Renew and complete 2 heating preventative maintenance checks. Find both Lennox heating systems operating normally. Filter still good and clean. Checked heat pump charge, electrical components and cleaned the dirt from the housing. Still need to replace Lennox pureaire door handle for the upstairs air cleaner. System operating normally at this time.
Needs complete duct work renovation to balance air flow through out home. Need to redesign zone system to allow for proper air flow. Unit is short cycling due to improper air flow.
Performed 1 system heating maintenance. Black mold growing inside evaporator coil. Recommend u/v light. Homeowner says he doesn't want to invest more money in the home. Recommend surge protector to keep electrical components from damage. Added bleach tablets to pump. Cleared inducer of debris. Homeowner wants to change his own filter. Checked all components for proper operation. Cleared blower wheel from loose insulation caught in the wheel. System has lots of mold growing on the outside of the system most likely due to the high humidity level in the crawl space. Recommend dehumidifier to keep area lower than 55% humidity. System operating properly at this time.
Complete heating pm check. Find heating system operating normal. Check safety and operation. Did not change filter. Replace #45 water panel for customer.
Complete 4 heating pm check. Find all 3 heating system operating normal at this time. Change all 3 filter. Check system safety and operation. Find heatpump system operating with stress compressor and high high amp and need to keep check. All 4 system operating at this time.
Complete heating pm check. Did not change filter, check safety and operation. System operating normal at this time.
Installed complete aprilaire dehumidifier for basement. New pan, float switch, 2x supply air and 1x return air. Tested and system is working nornal