Comfort Control has been the reliable company for value heating and cooling in Sugar Hill, GA and the surrounding areas since 1992. Read our reviews from Sugar Hill, GA to see how our craftsmanship, professional training and customer service has provided complete satisfaction for our heating and air conditioning services.
for Sugar Hill, GA
Our Reviews by City
Taylor - Sugar Hill, GA
Knowledgeable, answered all my dumb questions. Very impressed w/ his effii. ncency.Allaround good experience!!
CJ - Sugar Hill, GA
I loved that Seth took the time to explain the problem and rephrased when I wasn’t understanding.
Great service call
SOREN - Sugar Hill, GA
Everything was on time and prompt service was delivered.
Heat pump evaluation and proposal
PETER - Sugar Hill, GA
Garret of Comfort Control provided a thorough review and evaluation of our basement heat pump system.
A seamless replacement of our old a/c unit
MARY - Sugar Hill, GA
The job was done as perfectly as one could home. They arrived as scheduled at 8:30, and completed the job at 1:30 with no surprises and everything in perfect order. The price was exactly as quoted. The best part is how professional the team was. It was a great experience.
Maria - Sugar Hill, GA
Always great service. Technician is very thorough with explaining what's needed for efficiency. Would recommend to everyone.
Response from Comfort Control Heating & Air:
Thank you, Maria!
Good dependable service
KEVIN - Sugar Hill, GA
Good solid service, only issue was that he wore his inside shoe covers outside to his truck to get a new filter. I asked him to change his covers which he did when he returned which was no problem.
Showed up on time. Great service.
STEVE - Sugar Hill, GA
awesome and fast
DURWOOD - Sugar Hill, GA
once again Ta Kim did a awesome job and Im proud to say he is a valued asset to your company. Please always send me him, he is very happy-go-lucky and explains everything that needs to be done
RUSSELL - Sugar Hill, GA
Good guy, good service, thanks!
Good Service, polite technician
ARLENE - Sugar Hill, GA
well pleased with service, and service representative.
LARRY - Sugar Hill, GA
JUDITH - Sugar Hill, GA
CATHERINE - Sugar Hill, GA
Technicians called 30 minutes before arriving as promised. They arrived ver early in the 2 hour time slot. Both were friendly, professional and efficient. They completed the repairs in under one hour at a reasonable cost. I have been happy with all the work they have done for me over the years.
TOM - Sugar Hill, GA
System off from open float switch. Switch did not reset. Changed switch to a different brand and cleared drain with nitrogen.
No cool a/c repair call. Signed up for new Comfort Club Membership. Left filter for the owner, cleaned dirty condenser coil. Replaced downstairs starter. Added 3 lbs to the upstairs and main floor systems. 2 of the systems are cooling normally.
No cool a/c repair call. Found system has frozen. Switch to heat to thaw frozen coil. Charged the system to 10 degrees superheat. Tighten all the compression fitting and caps. Tested and cooling normally at this time
The main drain line overflow switch was tripping for no reason. Possibly due to high pressure due to the zone system. Removed the switch so there is just one in the secondary line.
Warranty water leak. Ceiling repairs needed.
Free consultation for upgrading your system. Thank you for your time. Estimates are valid for 30 days. If you have any questions please contact us at firstname.lastname@example.org or call us at (770) 932-5012.
Arrived at home to find water coming out of emergency drain line in back of house. Upstairs system- Air Handler emergency drain pan was full of water due to clogged primary 3/4" PVC drain line. Debris was removed from primary PVC drain line. Also, no union was found in primary PVC drain line. The technician installed union into 3/4" primary PVC drain line at upstairs Air Handler. All water was vacuumed from emergency drain pan to ensure no moisture is left in emergency drain pan. Technician also checked system pressures for downstairs AC system, Normal superheat, normal subcooling. Both Outdoor unit were cleaned and washed off. Debris on coil. Both Systems cool properly and upstairs system drain issue was fixed.
Found a bad evaporator coil in the air handler. No refrigerant flow causing the system not to cool. The system is outdated. Repair cost will exceed the value o f the system. Quoted to replace the system.
No cool a/c repair call for the basement system. Found bad starter, burnt/pitted main switch and weak hard start kit. Replaced starter, main switch and installed compressor saver. Tested and system cooling at this time
Found lid on condenser missing most of its screws and side not on correctly. The compressor was unplugged. Found bad compressor. Customer needs a new system. Gave quote for a new system along with 2 new return plenums, a new 12" bypass damper, a new 12" return, and a new 8" supply. Since the system is a 4-ton system it would benefit from having two return plenums. Return air is undersized so adding a 12" return would correct that. Adding an 8" supply would correct undersized supply. The customer wants to think over options.
Completed a/c repair and preventative maintenance check. Filter is cleaned by the customer. Chemical washed condenser. Amps and pressures are good. Signed customer up for Comfort Club membership.
2 system a/c repair and preventative maintenance check complete. Changed filters. Found rusty drain pan and rusty evaporator coil upstairs. Upstairs blower motor controller is running weak. Installed a union on drain line and cleared line. Added chlorine tablets to condensate pump. Found weak voltage absorption system in basement system. Found low r22 levels in upstairs system. Due to age and condition of systems, recommend upgrading systems to more reliable, more efficient systems. Replaced upstairs blower motor controller, added leak sealer to upstairs system, recharged upstairs system, replaced downstairs voltage absorption system and installed hard start kits in both systems. Systems are cooling at this time. Customer signed up for Comfort Club Membership plan.
Performed 2 system a/c repair and preventative maintenance check. Black mold growth in both systems supply plenum. Recommend installing ultraviolet lighting system to kill mold and bacteria. Replaced upstairs secondary motor control. No water safety upstairs or downstairs. Recommend installing inline PVC switch in attic and water puck in the basement. Both PVC drains are tied together in the basement and run off of one condensate pump. The upstairs furnace is in bad shape and will need to be replaced soon. Basement furnace is the same age as attic furnace. No filter racks. Systems are operating at this time.
No cool a/c repair call for the main floor. Found the system low on freon, both systems' starters are weak. Owner wants to wait on replacement starters. Suggest to adding a compressor saver for both systems. Added 4lbs to main floor system and both are cooling normally at this time.
No problem with the system.
Water leaking. Checked and found loose union connection causing water to leak. Tighten connection and stop the leak. Checked and did not see any more leaking. Did not see ceiling damage. Customer note: they did not receive new filter from the new install.
Water leaking, urgent call with a water leak, the system was installed yesterday. Customer not available to do a service call. Need to get in contact with the customer to schedule an appointment.
Replaced fan motor and hard start kit. System operating properly at this time.
No cool repair call for the basement system. Found bad compressor, will replaced just the outdoor heatpump. We will replaced ac and coil for main floor system. Main floor ac breaker need to be change to a 30 amp, owner will replace himself. The liquid line is a 5/16 and require 3/8. Owner is aware of this.
System not cooling. Installed hard start compressor saver kit and replaced fan run capacitor. System operating properly at this time.
Sign up 1 Comfort Club Membership plan and complete a/c preventative maintenance check. Replace compressor capacitor and install compressor hard start kit. Recharge system. Change filter checked drain and cleaned a/c coil.
Replaced secondary motor control. System low on r22. Customer wants to wait to charge.
Performed 1 system cooling maintenance. System has a steady leak from the evaporator coil. Recommend hard start kit for outdoor unit to prolong life of compressor and quiet unit down as well as eliminating brown out. Secondary motor control metering below acceptable levels on compressor side. Customer is interested in having the evaporator coil replaced to eliminate having to charge it every year. System is 12 years old.
Compressor running high amps. Recommend installing compressor saver hard start kit. Completed all repairs. System operating properly at this time